Privacy policy GDPR

Updated February 2026

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, and Google, our website analytics provider, to learn about site traffic and activity.

1. What are Cookies?

Cookies are small text files placed on your device to help the website function properly, analyze how you use our site, and provide a better experience.

2. How We Use Cookies

We use cookies for the following purposes:

  • Strictly Necessary: These are essential for you to browse the website and use its features (e.g., accessing secure booking areas). These do not require your consent.

  • Performance & Analytics: These help us understand how visitors interact with the site (e.g., which pages are most popular) so we can improve our services.

  • Functionality: These allow the site to remember choices you make (like your language preference).

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use:

  • Fresha: To manage appointments and process secure payments.

  • Squarespace and Google Analytics: To monitor site traffic.

4. Your Choices (Managing Consent)

When you first visit our site, a banner will ask for your consent. You can:

  • Accept All: Enables all cookies.

  • Reject All: Disables everything except "Strictly Necessary" cookies.

  • Manage Preferences: Allows you to pick and choose (e.g., allow Booking but block Analytics).

Links to other websites

We is not responsible for the content or reliability of linked websites. Linking should not be taken as an endorsement of any kind. We cannot guarantee that links will work all of the time and we have no control over the availability of the linked pages.

Visitor data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs this data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Your personal information

To carry out services at the studio, we will take certain health information as well as your name, gender and date of birth. These are securely stored with our online system, Fresha. We intend to keep your personal information accurate and up-to-date. We will retain your data for no longer than required. From time to time we may delete or anonymise your personal information if you have not stayed with us for a certain period of time. Consultation forms are deleted after 6 years.

1. What Information We Collect To provide a safe and effective massage treatment, we collect:

  • Identity Data: Name, date of birth, and contact details.

  • Health Data (Special Category): Medical history, current injuries, allergies, pregnancy status, and physical symptoms.

  • Transaction Data: Payment details and booking history through our provider [Insert Name, e.g., Fresha/Stripe].

2. Why We Collect It (Legal Basis) Under the GDPR, we process your personal data under the following legal grounds:

  • Contractual Necessity: To manage your booking and provide the service you requested.

  • Explicit Consent (Health Data): By completing our intake form, you provide explicit consent for us to process your health information strictly for the purpose of your treatment safety.

For data requests and deletion, please contact info@naosmassage.com